Frequently Asked Questions

Answers to common questions about our patient care practices and navigating the Canadian medical cannabis application process.

Where can I find Concord Medical Centre?2019-04-11T10:24:42-07:00

Concord Medical Centre has multiple locations currently operating throughout BC, with plans to expand! Please look here for an updated list.

Can I get a letter from CMC stating I’m fit to work?2018-03-17T21:59:51-07:00

Because patients have access to a wide variety of products, strengths, and formulations, and because patients have final say in what products they order and consume, specific recommendations can’t be made regarding workplace safety. Fitness for work should be assessed by a patient’s response to their regimen, and whether the effects of that regimen produce impairment in the individual, including slowed reaction times, altered decision-making, and/or drowsiness.

Is medical cannabis really legal?2018-03-04T22:55:31-07:00

Yes, it is! Since 2001 patients with a prescription have had access to medical cannabis. The current Access to Cannabis for Medical Purposes Regulations (ACMPR) Framework allows patients to legally access quality-assured medicine from Licensed Producers, or apply to grow their own.

What is a Licensed Producer?2018-03-04T22:55:53-07:00

A Licensed producer is a company certified by Health Canada to produce medical cannabis under a strict set of regulatory guidelines.

What’s the best way to use my cannabis?2019-04-11T10:25:06-07:00

This will vary from individual to individual. However, at Concord we believe that the oral route is likely safest with the least possibility of causing long term harm than any of the inhalation products.  If inhaling, though, a vaporizer with a water filter is recommended over simply “smoking a joint” as there is less harmful chemicals inhaled through a vaporizer.

How long should I expect to wait before I can order?2018-03-04T22:57:27-07:00

Licensed producers have variable processing times; it may take as long as two weeks before your application is processed. You may be able to receive updates on the status of your application from your licensed producer.

What if I don’t hear back?2018-09-27T11:22:40-07:00

If you’ve been waiting longer than two weeks and haven’t received a reply, please contact us at the clinic nearest you you.
Victoria: 778-433-8653
Vancouver: 604-336-9995
Terrace: 250-975-0683

Can I legally purchase medical cannabis products at a dispensary?2018-03-04T23:00:23-07:00

Unfortunately, no. Health Canada requires that all cannabis prescribed to patients is produced by a Registered Licensed Producer, and delivered directly to their door.

Can Licensed Producers sell Concentrates or Edibles?2018-03-04T23:01:28-07:00

Under current regulations, Licensed Producers may carry only dried cannabis flower or infused oils. Licensed producers are prohibited from carrying concentrates (shatter/wax/budder) or infused food items.

Will I get a card?2018-03-04T23:01:52-07:00

A patient ID card is provided by some licensed producers, but carrying it isn’t a requirement. It’s much more important to carry your prescription label, which contains identifying information and assures your legal right to possess cannabis.

Can I legally grow my own cannabis?2019-04-11T10:25:33-07:00

Concord Medical Centre in general does not assist patients with growing their own cannabis.  Since Concord does not usually complete medical documentations for growing purposes please contact us directly and we can point you in the direction of clinics able to assist you.

Are there affordability programs for low-income individuals?2018-03-04T23:04:47-07:00

Many Licensed Producers offer compassionate pricing programs to help cover the cost of your medicine. If you’re interested in learning more, please make a member of our patient care team aware at your appointment! You can also look through the FAQ sections of individual LP websites, and check out patient-centred forums (like Lift.co).

I’ve heard you can choose more than one Licensed Producer, is that true?2018-03-04T23:05:18-07:00

Yes, you can. You may choose one licensed producer at your first appointment, and if your needs aren’t met by a single licensed producer, you will have the option to split your prescription at your follow-up appointment.

Will there be follow-up appointments?2018-03-04T23:05:58-07:00

As mandated by the College of Physicians and Surgeons, regular follow-up visits will be necessary to maintain your prescription. We are obligated to cancel your prescription with your Licensed Producer if you do not attend.

Follow-up appointments are a good time to ask questions and discuss what worked, what didn’t, and any issues or side-effects you may have noticed with your medication. At this time you may also change your licensed producer or split your prescription.

What should I bring and not bring to my appoinment?2018-02-16T13:58:24-07:00

Please bring a piece of photo ID, your health care card and suppoting medical documentation (if applicable). You are welcome to bring a support family member or friend with you if needed, but please be mindful of limited space. Although we love animals too, please leave your pets at home. Service animals with supporting documentation are welcome.

How do I book an appointment?2019-02-06T10:56:22-07:00

For online booking please visit https://concordmedicalcentre.com/make-appointment/.

You can also book an appointment through our patient care team at:

  • Victoria: 778-433-8653
  • Vancouver: 604-336-9995
  • Terrace: 250-975-0683
What should I bring and not bring to my appointment?2018-03-04T23:07:09-07:00

Please bring a piece of photo ID, your provincial health/care card, and any necessary medical documentation to your first appointment. Please note that our office is scent-free to better serve those with sensitivities. Service animals are welcome with supporting documentation, but we unfortunately can’t allow pets on premises at this time.
You are welcome to bring a support family member or friend with you if this makes your visit more comfortable!

Can I use a third-party consultant service to get in faster?2019-04-11T10:26:17-07:00

The services Concord Medical Centre provides are free to all patients. Concord Medical Centre does not offer priority booking and is not affiliated with any third-party services. We make appointments solely through our booking service, and caution anyone seeking an appointment to avoid any third-party service or consultant altogether.

Do I need a doctor’s referral?2018-09-27T11:17:01-07:00

Yes.  As this is a specialty clinic a doctor’s referral is required.

How much will my appointment cost?2019-04-11T10:26:51-07:00

We believe accessing medical cannabis is already difficult enough – any patient seeking an appointment with Concord Medical Centre will not be charged for our services, including educational events.

Which Licensed Producer should I choose?2018-03-04T23:17:44-07:00

Every Licensed Producer offers a unique list of strengths and weaknesses. During your appointment, it’s encouraged to discuss your needs with your physician, who can offer some guidance on the strains and formulations offered by different licensed producers. After your appointment, a helpful hand at our Education Centre will be able to answer your questions about Licensed Producer pricing, processing times, consistency, and quality in depth.

Navigating this system can be tricky, which is why our trained team of Patient Care Specialists is there to help!

(Click here for a current list of the licensed producers in Canada.)

Can I travel with my medicine?2019-02-06T11:19:09-07:00

Traveling within Canada is allowed as long as you have your medical document but do NOT ravel across international borders irrespective of whether cannabis is legal at your destination.

Can I get a copy of my prescription?2019-02-06T11:24:15-07:00

Yes.  Every patient will receive a copy of their medical document/prescription free of charge.